Guest Experience Food Runner - Fast-Paced & Friendly

Legacy Food Hall; Plano (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

401k after 1 year

Job summary

The Food Hall Co. in Plano, TX is looking for dedicated team members to deliver a warm, guest-focused experience across our collection of eateries. You will greet guests, support daily service, and help keep dining areas clean and organized.

No prior restaurant experience is required, but energy and a can-do attitude help. You must be able to stand long hours, lift 50 pounds, and work varied shifts including days, nights, weekends and holidays.

Qualifications

• Prior restaurant experience is desired but not required.
• Energetic and guest-focused with care for guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain a current Food Handlers Certificate and State Alcohol Serving Certificate, plus sanitation.
• Available to work days, evenings, late nights, weekends, and holidays.

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform at all times (non-slip shoes required).
• Perform opening, closing, and side work duties.
• Communicate questions or issues to Management promptly.
• Work collaboratively with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests.
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (proper temperature).
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

Skills

Customer service

Teamwork

Flexibility

Physical stamina

Food safety awareness

Education

Food Handlers certification

State Alcohol Serving Certificate

Job description

The Food Hall Co. in Plano, TX is looking for dedicated team members to deliver a warm, guest-focused experience across our collection of eateries. You will greet guests, support daily service, and help keep dining areas clean and organized.

No prior restaurant experience is required, but energy and a can-do attitude help. You must be able to stand long hours, lift 50 pounds, and work varied shifts including days, nights, weekends and holidays.