Food Hall Runner: Fast-Paced Guest Experience

Tallow Steakhouse; Plano (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

401k after 1 year

Job summary

The Food Hall Co. is hiring for guest-focused team members at our Plano, TX location. You will greet guests, deliver food, and maintain clean dining areas while upholding safety standards and hospitality excellence.

This hourly role requires flexibility to work days, evenings, weekends, and holidays. Prior restaurant experience is valued but not required; we seek energetic individuals who care about the guest experience and can work as part of a collaborative team.

Qualifications

• Prior restaurant experience is desired but not required.
• Fun, energetic, and works with a genuine care for the guest experience
• Ability to stand for extended periods and lift at least 50 pounds
• Maintain a current Food Handlers, State Alcohol Serving Certificate, and practice proper sanitation procedures (upon hire)
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays

Responsibilities

• Greet and welcome guests professionally and friendly
• Arrive on time for scheduled shifts, ready to work
• Wear the proper uniform at all times (all Team Members require non-slip shoes)
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Set up the team for success in the next shift
• Respond to guest questions in a friendly and enthusiastic tone
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (e.g., proper temperature)
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

Skills

Guest experience

Teamwork

Flexibility

Physical stamina

Job description

The Food Hall Co. is hiring for guest-focused team members at our Plano, TX location. You will greet guests, deliver food, and maintain clean dining areas while upholding safety standards and hospitality excellence.

This hourly role requires flexibility to work days, evenings, weekends, and holidays. Prior restaurant experience is valued but not required; we seek energetic individuals who care about the guest experience and can work as part of a collaborative team.