Guest Experience Food Runner

Haywire & The Ranch; Plano (TX); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical insurance benefits for hourly,

401k after one year

Job summary

The Food Hall Co. in Plano, TX invites enthusiastic hospitality team members to join our welcoming environment. As part of a food hall team, you’ll greet guests, deliver meals, and help maintain a clean, safe, and vibrant space that showcases diverse eateries.

We value energetic individuals who care about guest experience, can stand for long periods, and handle light lifting. A flexible schedule including nights, weekends, and holidays is required.

Qualifications

• Prior restaurant experience is desired but not required.
• Fun, energetic, and works with a genuine care for the guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain a current Food Handlers, State Alcohol Serving Certificate, and practice proper sanitation procedures (upon hire).
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and holidays.

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform at all times (non-slip shoes required).
• Perform opening, closing, and side work duties.
• Communicate questions or issues to Management promptly.
• Work collaboratively with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests.
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (temperature).
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

Skills

Guest experience

Energetic

Customer service

Physical stamina

Job description

The Food Hall Co. in Plano, TX invites enthusiastic hospitality team members to join our welcoming environment. As part of a food hall team, you’ll greet guests, deliver meals, and help maintain a clean, safe, and vibrant space that showcases diverse eateries.

We value energetic individuals who care about guest experience, can stand for long periods, and handle light lifting. A flexible schedule including nights, weekends, and holidays is required.