Haitian Creole-Speaking Patient Care Coordinator - Home Care

HouseCalls Home Care; New York (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer contribution

Paid time off and paid holidays

Short- and long-term disability

Reserved employee parking

Sign-on bonus

Life insurance $100,000

Meaningful career development

Job summary

HouseCalls Home Care in Brooklyn seeks a Haitian Creole-speaking Patient Care Coordinator to join our front-line team. You will serve as a primary contact for patients and families, coordinate home care services, and ensure care plans are carried out safely and smoothly in patients' homes.

Fluency in Haitian Creole and English, strong communication, organization, and experience in care coordination are essential.

Qualifications

• Minimum of 1 year of experience in patient care coordination, case management, healthcare administration, clinical support, or a similar healthcare role.
• Previous home care experience is a plus.
• Fluent in Haitian Creole and English.
• Strong verbal and written communication skills.
• Excellent organization, time management, and follow-through.
• Comfortable working with electronic health records and Microsoft Office.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Professional, empathetic, and patient-centered approach.
• Comfortable working independently while collaborating with a multidisciplinary team.

Responsibilities

• Serve as a primary point of contact for assigned patients and their families.
• Coordinate appropriate home care services based on individual patient needs and established care plans.
• Work with patients, caregivers, healthcare providers, and internal staff to address service-related needs.
• Assist with scheduling, care coordination, follow-up activities, and home-based assessments.
• Explain services, care expectations, and care plans clearly to patients and families.
• Monitor patient needs and communicate significant changes to the appropriate members of the care team.
• Address patient and family questions or concerns in a timely and professional manner.
• Maintain accurate and up-to-date patient files, care documentation, and records.
• Collaborate with home health aides and healthcare professionals to support continuity of care.
• Help maintain compliance with agency procedures, regulatory standards, and quality requirements.
• Provide compassionate support to patients throughout their home care experience.

Skills

Fluent in Haitian Creole

Fluent in English

Communication skills

Organization

Time management

EHR experience

Microsoft Office

Multidisciplinary teamwork

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Job Description

At HouseCalls Home Care , we believe every caregiver and team member deserves the same compassion, respect, and support they provide to our patients. As a Licensed Home Care Services Agency (LHCSA) serving elderly and disabled individuals throughout New York, our mission is simple: to improve lives with dignity and heart.

We are growing our home care team in Brooklyn and are looking for a Haitian Creole-speaking Patient Care Coordinator who is fluent in Haitian Creole and English. This position is ideal for someone who enjoys working directly with patients and families, coordinating services, and making sure individuals receive the support they need to remain safely and comfortably at home.

The Patient Care Coordinator will serve as an important connection between patients, caregivers, healthcare providers, and the care team, helping ensure services are coordinated effectively and patients receive the appropriate support in their homes.

Compensation & Benefits

• $23–$26 per hour , depending on experience
• $2,000 sign-on bonus
• Medical, dental, and vision insurance
• $100,000 employer-provided life insurance coverage
• 401(k) with employer contribution
• Paid time off and paid holidays
• Short- and long-term disability benefits
• Reserved employee parking
• Reasonable caseloads that promote a healthy work-life balance
• Supportive management and opportunities for career development
• Meaningful work supporting patients and families in their homes

Key Responsibilities

• Serve as a primary point of contact for assigned patients and their families
• Coordinate appropriate home care services based on individual patient needs and established care plans
• Work with patients, caregivers, healthcare providers, and internal staff to address service-related needs
• Assist with scheduling, care coordination, follow-up activities, and home-based assessments
• Explain services, care expectations, and care plans clearly to patients and families
• Monitor patient needs and communicate significant changes to the appropriate members of the care team
• Address patient and family questions or concerns in a timely and professional manner
• Maintain accurate and up-to-date patient files, care documentation, and records
• Collaborate with home health aides and healthcare professionals to support continuity of care
• Help maintain compliance with agency procedures, regulatory standards, and quality requirements
• Provide compassionate support to patients throughout their home care experience

Qualifications

• Minimum of 1 year of experience in patient care coordination, case management, healthcare administration, clinical support, or a similar healthcare role
• Previous home care experience is a plus
• Fluent in Haitian Creole and English
• Strong verbal and written communication skills
• Excellent organization, time management, and follow-through
• Comfortable working with electronic health records and Microsoft Office
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Detail-oriented with strong problem-solving skills
• Professional, empathetic, and patient-centered approach
• Comfortable working independently while collaborating with a multidisciplinary team

Make a Difference with HouseCalls Home Care

At HouseCalls Home Care, you’ll have the opportunity to make a meaningful difference in the lives of elderly and disabled individuals while helping them remain safely and comfortably at home. We are committed to creating a supportive workplace where our team members are respected, valued, and given opportunities to grow.

If you are a Haitian Creole- and English-speaking professional with strong organizational skills and a genuine commitment to patient care, we encourage you to apply.

Join HouseCalls Home Care and help us improve lives with dignity and heart.

Equal Opportunity Employer

HouseCalls Home Care is committed to providing equal employment opportunities to qualified individuals and maintaining an inclusive workplace in accordance with applicable federal, state, and local laws.

Company Description

HouseCalls Home Care is a full-service New York State licensed Home Care agency that provides a wide range of home health services. They include home health aides, nursing, nutrition, rehabilitation, and social work. HouseCalls Home Care also offers durable medical equipment (DME) for the home.

Company Description

HouseCalls Home Care is a full-service New York State licensed Home Care agency that provides a wide range of home health services. They include home health aides, nursing, nutrition, rehabilitation, and social work. HouseCalls Home Care also offers durable medical equipment (DME) for the home.