Bilingual Haitian Creole Home Care Coordinator

HouseCalls Home Care; New York (NY); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer contribution

Paid time off and paid holidays

Short- and long-term disability

Reserved employee parking

Sign-on bonus

Life insurance $100,000

Meaningful career development

Job summary

HouseCalls Home Care in Brooklyn seeks a Haitian Creole-speaking Patient Care Coordinator to join our front-line team. You will serve as a primary contact for patients and families, coordinate home care services, and ensure care plans are carried out safely and smoothly in patients' homes.

Fluency in Haitian Creole and English, strong communication, organization, and experience in care coordination are essential.

Qualifications

• Minimum of 1 year of experience in patient care coordination, case management, healthcare administration, clinical support, or a similar healthcare role.
• Previous home care experience is a plus.
• Fluent in Haitian Creole and English.
• Strong verbal and written communication skills.
• Excellent organization, time management, and follow-through.
• Comfortable working with electronic health records and Microsoft Office.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Professional, empathetic, and patient-centered approach.
• Comfortable working independently while collaborating with a multidisciplinary team.

Responsibilities

• Serve as a primary point of contact for assigned patients and their families.
• Coordinate appropriate home care services based on individual patient needs and established care plans.
• Work with patients, caregivers, healthcare providers, and internal staff to address service-related needs.
• Assist with scheduling, care coordination, follow-up activities, and home-based assessments.
• Explain services, care expectations, and care plans clearly to patients and families.
• Monitor patient needs and communicate significant changes to the appropriate members of the care team.
• Address patient and family questions or concerns in a timely and professional manner.
• Maintain accurate and up-to-date patient files, care documentation, and records.
• Collaborate with home health aides and healthcare professionals to support continuity of care.
• Help maintain compliance with agency procedures, regulatory standards, and quality requirements.
• Provide compassionate support to patients throughout their home care experience.

Skills

Fluent in Haitian Creole

Fluent in English

Communication skills

Organization

Time management

EHR experience

Microsoft Office

Multidisciplinary teamwork

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

HouseCalls Home Care in Brooklyn seeks a Haitian Creole-speaking Patient Care Coordinator to join our front-line team. You will serve as a primary contact for patients and families, coordinate home care services, and ensure care plans are carried out safely and smoothly in patients' homes.

Fluency in Haitian Creole and English, strong communication, organization, and experience in care coordination are essential.