Hair Color Specialist & Customer Experience

Sally Beauty; Sterling (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

SBH is seeking a Certified Color Consultant to guide customers in hair color, demonstrate product expertise, and drive category sales. The role emphasizes building relationships with DIY enthusiasts and providing professional color consultations.

You will manage daily store operations, support the team, and participate in loss prevention practices while maintaining a high standard of customer service and brand representation.

Qualifications

• High school diploma or equivalent.
• 1+ year retail sales or customer service preferred.
• Ability to communicate clearly with customers and co-workers.

Responsibilities

• Provide an optimal customer experience with color consultations and selling skills.
• Record all sales in the POS and handle transactions accurately.
• Assist with planograms, stock, and housekeeping duties.
• Support onboarding and training of new associates.
• Adhere to safety and loss prevention policies.

Skills

Retail sales

Customer service

Communication

Product knowledge

Professional image

Scheduling flexibility

Education

High school diploma or equivalent

Tools

iPad

Job description

SBH is seeking a Certified Color Consultant to guide customers in hair color, demonstrate product expertise, and drive category sales. The role emphasizes building relationships with DIY enthusiasts and providing professional color consultations.

You will manage daily store operations, support the team, and participate in loss prevention practices while maintaining a high standard of customer service and brand representation.