Hair Color Expert & Customer Experience Advocate

Sally Beauty; Alexandria (VA); Vor Ort; USD 18.000 - 21.000; Vollzeit

Zusammenfassung

SBH in Alexandria, VA is seeking a Certified Color Consultant to assist DIY customers with hair color goals, provide color consultations, and drive sales through expert product knowledge.

You will work in Store Operations to deliver an exceptional customer experience, participate in all loss prevention practices, and collaborate with teammates to achieve color category leadership. A high school diploma and retail experience are required; basic iPad/internet savvy is a plus.

Qualifikationen

• High school diploma or equivalent.
• Must be 18 years of age or older.
• 1+ year retail sales/customer service experience preferred.
• Ability to communicate with customers, co-workers, and management in a clear, concise manner.
• Must be available to meet the scheduling needs of the business.
• Ability to execute product knowledge from training to support with customer service.
• Ability to explain product labels.
• Can follow direction and perform other duties as assigned by Manager.
• Comprehensive knowledge of iPad and navigation of the internet and social media platforms.
• Ability to present a professional image and interact positively with the public.

Aufgaben

• Provide an optimal customer experience to help DIY enthusiasts achieve their hair color goals.
• Introduce the Hair Color category, provide color consultations, and drive sales.
• Record all sales in the POS, handle transactions, and complete daily paperwork and deposits.
• Support with planograms, store operations, and training new associates.
• Collaborate with the team to ensure excellent service and maintain safety and loss prevention practices.

Kenntnisse

Customer service

Sales skills

Communication

Professional image

iPad familiarity

Scheduling flexibility

Ausbildung

High school diploma or equivalent

Jobbeschreibung

SBH in Alexandria, VA is seeking a Certified Color Consultant to assist DIY customers with hair color goals, provide color consultations, and drive sales through expert product knowledge.

You will work in Store Operations to deliver an exceptional customer experience, participate in all loss prevention practices, and collaborate with teammates to achieve color category leadership. A high school diploma and retail experience are required; basic iPad/internet savvy is a plus.