Hair Color Consultant & Color Service Expert

Sally Beauty Holdings, Inc.; Longview (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Sally Beauty Holdings, Inc. seeks a Certified Color Consultant for our Store Operations team. You will deliver color consultations, drive color category sales, and build customer relationships to increase loyalty and brand share.

You will also handle daily transactions, support store operations, and participate in training of new associates, while staying current on industry trends and product knowledge.

Qualifications

• High school diploma or equivalent
• Must be 18 years of age or older
• 1+ year retail sales/customer service experience preferred
• Ability to communicate with customers, co-workers, and management in a clear, concise manner
• Must be available to meet the scheduling needs of the business
• Ability to execute product knowledge from training to support with customer service
• Ability to explain product labels
• Can follow direction and perform other duties as assigned by Manager
• Comprehensive knowledge of iPad and navigation of the internet and social media platforms
• Ability to present a professional image and interact positively with the public

Responsibilities

• Provide an optimal customer experience and help DIY customers achieve hair color goals.
• Introduce the Hair Color category and offer color consultations and recommendations.
• Utilize selling skills to drive brand leadership and sales growth.
• Record all sales in the POS and handle monetary transactions accurately.
• Complete daily paperwork, planograms, and store housekeeping duties.
• Assist with onboarding and training needs of new associates and collaborate with the team.

Skills

Communication

Scheduling

Product knowledge

Explain product labels

Professional image

Retail sales

Education

High school diploma or equivalent

Tools

iPad

Internet & social media navigation

Job description

Sally Beauty Holdings, Inc. seeks a Certified Color Consultant for our Store Operations team. You will deliver color consultations, drive color category sales, and build customer relationships to increase loyalty and brand share.

You will also handle daily transactions, support store operations, and participate in training of new associates, while staying current on industry trends and product knowledge.