Certified Hair Color Consultant & Brand Advocate

Sally Beauty Holdings, Inc.; Front Royal (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Sally Beauty in Front Royal, VA is seeking a Certified Color Consultant to enhance the hair color experience for DIY customers. You will greet customers, conduct color consultations, and recommend products to help clients achieve their color goals while supporting store operations.

The role emphasizes delivering exceptional customer service, meeting sales targets for hair color products, and participating in loss prevention and safety practices.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age or older.
• 1+ year retail sales or customer service experience preferred.
• Ability to communicate with customers, co-workers, and management in a clear, concise manner.
• Must be available to meet the scheduling needs of the business.
• Ability to execute product knowledge from training to support with customer service.
• Ability to explain product labels.
• Can follow direction and perform other duties as assigned by Manager.
• Comprehensive knowledge of iPad and navigation of the internet and social media platforms.
• Ability to present a professional image and interact positively with the public.

Responsibilities

• Assist customers with color-related inquiries and sales.
• Perform daily sales transactions and handle returns.
• Maintain store housekeeping and planograms.
• Support training and onboarding of new associates.
• Maintain brand color knowledge and provide color consultations.

Skills

Retail sales

Customer service

Communication

Scheduling

Product knowledge

Education

High school diploma or equivalent

Tools

iPad use

Internet navigation

Social media platforms

Job description

Sally Beauty in Front Royal, VA is seeking a Certified Color Consultant to enhance the hair color experience for DIY customers. You will greet customers, conduct color consultations, and recommend products to help clients achieve their color goals while supporting store operations.

The role emphasizes delivering exceptional customer service, meeting sales targets for hair color products, and participating in loss prevention and safety practices.