Gym Shift Supervisor: Member Experience & Ops Lead

Central Rock Gym; Harvard (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

Central Rock Gym in Harvard is seeking a Shift Supervisor to support daily operations. This role includes managing front desk responsibilities while ensuring member satisfaction and operational efficiency in the absence of management.

The ideal candidate will have strong customer service skills, a flexible schedule, and prior experience in a leadership role. The position includes a focus on safety and staff support, making it essential for candidates to be proactive problem solvers.

Qualifications

• Flexible schedule with availability to work nights, weekends, and holidays.
• Prior experience in a customer-facing leadership role preferred.
• Friendly and approachable leadership style.

Responsibilities

• Support day-to-day operations of the gym.
• Provide outstanding customer service at the front desk.
• Monitor gym safety, cleanliness, and operations.

Skills

Customer service

Communication

Problem-solving

Initiative

Leadership

Multitasking

Tools

Google Suite

Rock Gym Pro

Job description

Central Rock Gym in Harvard is seeking a Shift Supervisor to support daily operations. This role includes managing front desk responsibilities while ensuring member satisfaction and operational efficiency in the absence of management.

The ideal candidate will have strong customer service skills, a flexible schedule, and prior experience in a leadership role. The position includes a focus on safety and staff support, making it essential for candidates to be proactive problem solvers.