Gym Shift Supervisor: Member Experience & Ops Lead

Central Rock Gym; Georgia; On-site; USD 35,000 - 50,000; Full time

Job summary

Central Rock Gym in Georgia is looking for a Shift Supervisor to support day-to-day operations and lead during assigned shifts. This role includes overseeing the front desk, ensuring exceptional member service, and managing operational duties in the absence of a General Manager.

The ideal candidate will have a flexible schedule, strong leadership skills, and experience in customer service. Responsibilities include monitoring safety and cleanliness, assisting with training staff, and addressing member concerns.

Qualifications

• Prior experience as Desk Staff or in a customer-facing leadership role preferred.
• Strong customer service, communication, and problem-solving skills.
• CPR/First Aid certification is a plus.

Responsibilities

• Provide outstanding customer service at the front desk.
• Monitor gym safety, cleanliness, and operational adherence.
• Reinforce proper procedures and assist in staff training.

Skills

Customer service

Communication

Problem-solving

Leadership

Multitasking

Tools

Google Suite

Rock Gym Pro

Job description

Central Rock Gym in Georgia is looking for a Shift Supervisor to support day-to-day operations and lead during assigned shifts. This role includes overseeing the front desk, ensuring exceptional member service, and managing operational duties in the absence of a General Manager.

The ideal candidate will have a flexible schedule, strong leadership skills, and experience in customer service. Responsibilities include monitoring safety and cleanliness, assisting with training staff, and addressing member concerns.