Gym Ops Leader: Elevate Member Experience + Free Membership

Eosfitness; Scottsdale (AZ); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and a family member.

Discounted Personal Training.

Daily Pay offered.

401(k) + Company matching.

Job summary

Eosfitness is seeking an Operations Manager in Scottsdale, Arizona. The ideal candidate will oversee the Service team, driving customer satisfaction and operational excellence. Responsibilities include training staff, ensuring compliance with safety regulations, and managing the overall gym functionality.

The position requires excellent communication and relationship-building skills, along with a passion for the fitness industry. Benefits include competitive pay, free membership, and various health options.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills, both verbally and in writing.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service by addressing member concerns.
• Hire, train, schedule, and supervise staff members.
• Monitor and order inventory for the gym's needs.

Skills

Operations management experience

Communication skills

Customer service experience

Detail orientation

MS Office skills

Job description

Eosfitness is seeking an Operations Manager in Scottsdale, Arizona. The ideal candidate will oversee the Service team, driving customer satisfaction and operational excellence. Responsibilities include training staff, ensuring compliance with safety regulations, and managing the overall gym functionality.

The position requires excellent communication and relationship-building skills, along with a passion for the fitness industry. Benefits include competitive pay, free membership, and various health options.