Gym Operations & Member Experience Manager

Planet Fitness - Baseline Fitness; Littleton (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Planet Fitness - Baseline Fitness in Littleton, CO is seeking a Gym Operations Supervisor to oversee daily gym functions and ensure a positive member experience while supporting a financially healthy club.

You will recruit, train, and supervise staff, manage front desk duties, perform member tours, process payroll and deposits, and coordinate local marketing efforts. Strong leadership and customer service skills are essential for success.

Qualifications

• High school diploma or equivalent.
• Previous supervisory experience required.
• Strong customer service and communication skills.
• Ability to manage payroll and opening/closing tasks.

Responsibilities

• Oversee gym operations to ensure member satisfaction and club performance.
• Recruit, hire, train, schedule and supervise staff.
• Staff front-desk duties and member tours.
• Process payroll and manage deposits.
• Coordinate marketing efforts and ensure staff are informed of campaigns.
• Maintain cleanliness and gym appearance.

Skills

Staff supervision

Customer service

Scheduling

Training

Leadership

Communication

Education

High school diploma

Tools

POS software

Payroll software

MS Office

Job description

Planet Fitness - Baseline Fitness in Littleton, CO is seeking a Gym Operations Supervisor to oversee daily gym functions and ensure a positive member experience while supporting a financially healthy club.

You will recruit, train, and supervise staff, manage front desk duties, perform member tours, process payroll and deposits, and coordinate local marketing efforts. Strong leadership and customer service skills are essential for success.