Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Rosemount (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

ComForCare Home Care is looking for a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. This responsible position involves training and developing staff while managing front desk tasks and member service oversight.

The ideal candidate should have strong communication, leadership, and customer service skills. Benefits include health insurance and a free membership for self and one family member or friend.

Qualifications

• Honesty and good work ethic.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Assist in training and developing staff.
• Ensure all staff provide a great customer experience.
• Answer phone calls and assist with questions or concerns.
• Assist in member check-ins, sign-ups, and cancellations.
• Maintain cleanliness and appearance of the gym.

Skills

Customer service skills

Strong communication skills

Organizational skills

Leadership skills

Basic computer proficiency

Job description

ComForCare Home Care is looking for a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. This responsible position involves training and developing staff while managing front desk tasks and member service oversight.

The ideal candidate should have strong communication, leadership, and customer service skills. Benefits include health insurance and a free membership for self and one family member or friend.