Gym Operations & Member Experience Lead

Planet Fitness; Denver (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness in Denver is looking for a full-time position to assist with gym operations. The role involves overseeing member services, training staff, and managing front desk tasks to enhance the member experience.

Candidates should possess strong customer service skills and have a good work ethic. The position also entails being actively involved in maintaining a clean environment and adhering to company policies.

Qualifications

• Strong customer service skills.
• Strong communication, organizational, and leadership skills.
• Honesty and good work ethic.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Oversee member service and customer experience.
• Handle front desk tasks and member check-ins.
• Support Club Manager as needed.
• Ensure cleanliness and appearance of the gym.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness in Denver is looking for a full-time position to assist with gym operations. The role involves overseeing member services, training staff, and managing front desk tasks to enhance the member experience.

Candidates should possess strong customer service skills and have a good work ethic. The position also entails being actively involved in maintaining a clean environment and adhering to company policies.