Gym Operations & Member Experience Lead

Planet Fitness - PF Baseline Fitness; Castle Rock (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Free uniforms

Paid time off

Training & development

Job summary

A well-known fitness brand in Castle Rock is seeking a Team Lead to assist in gym operations. The role involves training staff, ensuring positive member experiences, and overseeing various front desk tasks. Ideal candidates will exhibit strong customer service, communication, and leadership skills. The position requires standing and walking most of the shift and occasional lifting. Company offers a flexible schedule, free uniforms, and paid time off.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Oversee member service and ensure positive experiences.
• Manage front desk tasks including member check-ins and tours.
• Support marketing efforts and inventory management.

Skills

Customer service

Communication

Leadership

Organizational skills

Job description

A well-known fitness brand in Castle Rock is seeking a Team Lead to assist in gym operations. The role involves training staff, ensuring positive member experiences, and overseeing various front desk tasks. Ideal candidates will exhibit strong customer service, communication, and leadership skills. The position requires standing and walking most of the shift and occasional lifting. Company offers a flexible schedule, free uniforms, and paid time off.