Gym Operations Leader: Member Experience & Team Coach

EōS Fitness; Henderson (NV); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training and merchandise

Employee referral program

401(k) with company matching

Job summary

EōS Fitness in Henderson, NV, is seeking an Operations Manager to lead, coach, and train the Service team. Responsibilities include enhancing member experiences, supervising staff, and ensuring compliance with health regulations.

The ideal candidate will have 2-3 years of operations management experience, strong communication skills, and a passion for service in the fitness industry. Benefits include free membership and competitive pay.

Qualifications

• 2–3 years of operations management experience.
• 3–4 years of customer service experience.
• Strong communication skills, both verbal and written.

Responsibilities

• Lead and train the Service team to create a fun atmosphere.
• Hire, train, and supervise staff members.
• Ensure high-quality customer service by addressing member concerns.

Skills

Communication skills

Customer service experience

Relationship building

Detail orientation

Job description

EōS Fitness in Henderson, NV, is seeking an Operations Manager to lead, coach, and train the Service team. Responsibilities include enhancing member experiences, supervising staff, and ensuring compliance with health regulations.

The ideal candidate will have 2-3 years of operations management experience, strong communication skills, and a passion for service in the fitness industry. Benefits include free membership and competitive pay.