Gym Operations Leader | KPI-Driven & Member Experience

Crunch Fitness - Fit Fusion LLC; Mandeville (LA); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

A fitness company in Mandeville is seeking an Assistant General Manager to support gym operations and ensure an excellent member experience. This role involves recruiting and training team members, monitoring performance, and maintaining compliance with company standards. The ideal candidate has 2 years of management experience in a fitness facility and strong leadership skills. Competitive salary and benefits including bonuses and employee discounts are offered.

Qualifications

• 2 years of fitness facility and/or customer service-oriented management experience.
• Experience executing objectives quickly and effectively managing key KPI’s.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Assist in recruiting, hiring, training, and developing a high performing team.
• Monitor performance of the staff to meet or exceed expected KPI standards.
• Lead generation and outreach efforts to impact new member sales.
• Ensure compliance with all Crunch policies, procedures, and service standards.

Skills

Fitness management experience

Customer service orientation

Leadership skills

Clear communication skills

Job description

A fitness company in Mandeville is seeking an Assistant General Manager to support gym operations and ensure an excellent member experience. This role involves recruiting and training team members, monitoring performance, and maintaining compliance with company standards. The ideal candidate has 2 years of management experience in a fitness facility and strong leadership skills. Competitive salary and benefits including bonuses and employee discounts are offered.