Gym Operations Lead (Weekend Rotations)

CLUB4 Fitness; Starkville (MS); On-site; USD 38,000 - 46,000; Full time

Job summary

Paycom - ATS in Starkville, MS is seeking a Manager on Duty – Closer to oversee gym operations and lead front desk and trainer staff. The role requires coordinating with the General Manager and Club Assistant General Managers, including scheduling and ensuring high service standards.

Responsibilities include sales to prospective members, staff training, and maintaining an exceptional guest experience while managing daily operations and reporting metrics.

Qualifications

• Superior customer service skills with guests and members.
• Proven supervisory, diplomacy, and listening abilities.
• Basic computer proficiency and familiarity with Microsoft Office.

Responsibilities

• Assist GM and AGMs in training and developing a high performing staff.
• Sales duties including calling prospective members and following up on inquiries.
• Provide backup support to Club management when needed.
• Schedule and supervise staff and resolve employee issues or concerns.
• Front desk duties: answer phones, check-ins, tours, and member requests.
• Oversee cleanliness and maintenance of the facility.
• Order supplies within the club budget and track statistics.

Skills

Customer Service

Supervisory Skills

MS Office

Problem Solving

CPR Certification

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Paycom - ATS in Starkville, MS is seeking a Manager on Duty – Closer to oversee gym operations and lead front desk and trainer staff. The role requires coordinating with the General Manager and Club Assistant General Managers, including scheduling and ensuring high service standards.

Responsibilities include sales to prospective members, staff training, and maintaining an exceptional guest experience while managing daily operations and reporting metrics.