Gym Operations Leader: Member Experience & Team Coach

EōS Fitness; Houston (TX); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training

Daily Pay offered

401(k) + Company matching

Job summary

EōS Fitness is looking for an Operations Manager in Houston, Texas, to lead and train the Service team, ensuring a fun atmosphere and high-quality experience for members. Key responsibilities include staff hiring and training, addressing member concerns, and maintaining facility standards.

The ideal candidate will have 2–3 years of operations management experience and strong communication skills. Benefits include free membership for you and one family member, discounted personal training, and competitive pay.

Qualifications

• 2–3 years of operations management experience.
• 3–4 years of customer service experience.
• Strong interest in the fitness industry is a plus.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service and address member concerns.
• Supervise maintenance and cleanliness of the facility.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building skills

Detail orientation

Job description

EōS Fitness is looking for an Operations Manager in Houston, Texas, to lead and train the Service team, ensuring a fun atmosphere and high-quality experience for members. Key responsibilities include staff hiring and training, addressing member concerns, and maintaining facility standards.

The ideal candidate will have 2–3 years of operations management experience and strong communication skills. Benefits include free membership for you and one family member, discounted personal training, and competitive pay.