Gym Member Experience Specialist — Growth & Free Membership

Planet Fitness; Fort Mill (SC); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

PTO for all employees

Shift-differential pay for select Shif

Employee Assistance Program

Free Black Card Membership

Growth opportunities

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Fort Mill, SC. Starting at $11 per hour with 20-28 hours per week, part-time now, with potential for full-time.

You will answer phones, greet members, sign up new members, and log amenities with a friendly, professional approach. You will promote fitness classes, provide a clean and safe environment, and respond to member questions promptly.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Basic computer proficiency

Education

High school diploma/GED

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a Customer Service Representative in Fort Mill, SC. Starting at $11 per hour with 20-28 hours per week, part-time now, with potential for full-time.

You will answer phones, greet members, sign up new members, and log amenities with a friendly, professional approach. You will promote fitness classes, provide a clean and safe environment, and respond to member questions promptly.