Gym Front Desk & Member Services Pro

Excel Fitness; Keller (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness seeks a team member to maintain a welcoming gym environment, assist members with equipment and services, and ensure daily operations run smoothly in Keller, TX. You will handle POS input, cash audits, and member communications while upholding company standards and safety guidelines.

The role supports promotions, training, and community outreach, with full-time or part-time hours and a strong emphasis on reliability and customer care.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR and AED Certification required before working solo.
• Able to stand for long periods.
• Great communication skills with customers.
• Team-oriented, motivated, and well-organized.
• Proficient with Microsoft Office and computers.
• Familiar with Excel's mission, values and culture.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Operate and assist members with equipment and amenities.
• Input and update member information into tablets and POS.
• Audit cash drawers daily.
• Assist GM and AM with promotions and training.
• Represent the company at community events.
• Ensure compliance with club policies and safety requirements.
• Stock retail and janitorial supplies for shifts.
• Participate in team meetings.
• Assist with inventory orders and communications.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Excel

Safety awareness

Education

High School Diploma or equivalent

Tools

POS system

Tablet input

Job description

Excel Fitness seeks a team member to maintain a welcoming gym environment, assist members with equipment and services, and ensure daily operations run smoothly in Keller, TX. You will handle POS input, cash audits, and member communications while upholding company standards and safety guidelines.

The role supports promotions, training, and community outreach, with full-time or part-time hours and a strong emphasis on reliability and customer care.