Front Desk & Member Experience Associate

Excel Fitness; Manor (TX); In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Excel Fitness in Manor, TX seeks a Team Player to support club operations, ensure cleanliness, assist members, and manage POS tasks with a focus on service and safety.

Responsibilities include maintaining a welcoming environment, updating member data, and assisting with promotions while adhering to company policies. A flexible schedule may be required, including mornings, evenings, weekends, and overnight shifts.

Competenze

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR/AED certification required before working alone; training provided if needed within 30 days.
• Comfortable standing for long periods of time.
• Great communication skills with internal and external customers.
• Team-oriented, motivated and organized.
• Ability to think critically and solve problems proactively.
• Proficient with Microsoft Office and using a computer.
• Familiar with the Excel Fitness brand and operational requirements.

Mansioni

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Stay proficient in Planet Fitness mobile app use, content, and updates.
• Ensure that all proper training has been completed to operate safely and efficiently.
• Conduct regular audits to ensure the club is presentable and up to Excel standards.
• Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations.

Conoscenze

Customer service

Team player

Microsoft Office

Strong communication

Stand for long periods

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office

Descrizione del lavoro

Excel Fitness in Manor, TX seeks a Team Player to support club operations, ensure cleanliness, assist members, and manage POS tasks with a focus on service and safety.

Responsibilities include maintaining a welcoming environment, updating member data, and assisting with promotions while adhering to company policies. A flexible schedule may be required, including mornings, evenings, weekends, and overnight shifts.