Front Desk & Member Services Specialist

Excel Fitness; DeSoto (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Desoto, Texas, is seeking a team member to support daily club operations, assist members, and maintain a welcoming environment. The role requires CPR/AED certification, strong communication, and reliable attendance, with opportunities to assist promotions and inventory management.

The position may be full-time or part-time and involves standing for long periods, handling cash drawers, and using tablets and POS systems. Training and safety compliance are emphasized in this role.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR and AED Certification are required before working alone.
• Ability to stand for long periods.
• Great communication skills with internal and external customers.
• Team-oriented, motivated, and well-organized.
• Proficient in Microsoft Office and using a computer.
• Familiar with Excel’s mission, values, and culture, and Planet Fitness brand.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Input and update member information into tablets and POS.
• Audit and balance cash drawers daily.
• Ensure members adhere to policies and guidelines.
• Provide a safe and secure environment for all members.
• Promote memberships and assist prospects and potential members.
• Participate in team meetings and assist with operational strategies.
• Ensure compliance with state and federal laws and insurance requirements.

Skills

Communication

Stamina/Endurance

Teamwork

Critical thinking

MS Office

Excel skills

Confidential information handling

Education

High School Diploma or equivalent

CPR/AED Certification

Tools

POS systems

Tablets usage

Job description

Excel Fitness in Desoto, Texas, is seeking a team member to support daily club operations, assist members, and maintain a welcoming environment. The role requires CPR/AED certification, strong communication, and reliable attendance, with opportunities to assist promotions and inventory management.

The position may be full-time or part-time and involves standing for long periods, handling cash drawers, and using tablets and POS systems. Training and safety compliance are emphasized in this role.