Gym Front Desk & Member Experience Specialist

Chuze Fitness; Chula Vista (CA); On-site; USD 24,796 - 26,684; Part time

Benefits offered by this job

Free Chuze Fitness Membership

Free CPR, First Aid, and AED Training

Discounts on retail and smoothie purchases

Training and growth opportunities

Job summary

A leading fitness company in California is seeking a team member focused on customer interaction and hospitality. The role involves welcoming members, conducting tours, managing membership sign-ups, and ensuring a clean gym environment. Candidates should have CPR and First Aid certifications, strong communication skills, and the ability to multitask. The position offers various perks including discounts and training opportunities.

Qualifications

• CPR, First Aid, AED Training, and Food Handler Certification (if applicable).
• Strong attention to detail and multitasking skills.
• Team-based mindset with the capacity to receive and deliver feedback.
• Excellent verbal and written communication skills in person and over the phone.

Responsibilities

• Welcome, greet, and interact with all members, prospective members, and guests.
• Provide membership information and facilitate tours.
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean.
• Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns.
• Assist with billing issues and disputes and elevate to leadership when needed.
• Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions.
• Make and serve smoothies, ensuring they meet customer specifications.
• Attend and participate in regularly scheduled team meetings.

Skills

Attention to detail

Multitasking

Teamwork

Verbal communication

Written communication

Education

High school graduate or equivalent

Job description

A leading fitness company in California is seeking a team member focused on customer interaction and hospitality. The role involves welcoming members, conducting tours, managing membership sign-ups, and ensuring a clean gym environment. Candidates should have CPR and First Aid certifications, strong communication skills, and the ability to multitask. The position offers various perks including discounts and training opportunities.