Gym Front Desk & Member Experience Associate

Dormont Manufacturing Co; San Antonio (TX); On-site; USD 13,776 - 15,153; Part time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Employee referral program

Competitive pay plus vacation and holiday pay

Job summary

Dormont Manufacturing Co is hiring a Service Associate responsible for creating a welcoming experience at our fitness center. The role involves addressing member inquiries, processing payments, and ensuring a clean and organized front desk area.

Ideal candidates will have customer service experience and be able to multitask in a fast-paced environment. CPR certification within 30 days of hire is required, with a focus on delivering exceptional service to all members.

Qualifications

• Previous experience in customer service or front desk role.
• Experience or strong interest in fitness is a plus.
• Excellent interpersonal skills with a customer-focused attitude.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Address member inquiries and complaints promptly.

Skills

Customer service experience

Interpersonal skills

Multitasking

Proficiency in MS Office

Problem-solving skills

Flexibility to work on weekends

Tools

Gym management software

Job description

Dormont Manufacturing Co is hiring a Service Associate responsible for creating a welcoming experience at our fitness center. The role involves addressing member inquiries, processing payments, and ensuring a clean and organized front desk area.

Ideal candidates will have customer service experience and be able to multitask in a fast-paced environment. CPR certification within 30 days of hire is required, with a focus on delivering exceptional service to all members.