Member Experience Concierge

Dormont Manufacturing Co; Town of Land O' Lakes (WI); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Free membership for employee and one family member

Discounted Personal Training

401(k) with Company matching

Group Health, dental, vision insurance

Daily Pay offered

Job summary

Dormont Manufacturing Co is seeking a dedicated Service Associate to provide exceptional service to our gym members. This role involves welcoming guests, handling inquiries, and maintaining a clean front desk area.

The ideal candidate will have a strong customer service background, be able to multitask in a fast-paced environment, and bring a friendly attitude. We offer a competitive pay range of $16–$17 per hour along with various perks including a free membership and health benefits.

Qualifications

• Previous experience in customer service or front desk role.
• Excellent interpersonal skills with a customer-focus.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests with a friendly attitude.
• Provide information about gym services and membership options.
• Process payments for memberships, classes, and retail items.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Proficiency in MS Office

Ability to multitask

Tools

Gym management software

Job description

Dormont Manufacturing Co is seeking a dedicated Service Associate to provide exceptional service to our gym members. This role involves welcoming guests, handling inquiries, and maintaining a clean front desk area.

The ideal candidate will have a strong customer service background, be able to multitask in a fast-paced environment, and bring a friendly attitude. We offer a competitive pay range of $16–$17 per hour along with various perks including a free membership and health benefits.