Gym Front Desk — Flexible Hours & Member Sales

IBA Fitness Management; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Full time

Job summary

IBA Fitness Management is seeking a highly motivated Front Desk Staff member to welcome members and guests, answer phones, process memberships, and support daily gym operations with a positive, service‑driven attitude.

The ideal candidate will have sales experience, excellent communication, a professional demeanor, and the stamina to handle flexible hours in a fast paced fitness environment. A team player mindset is essential.

Qualifications

• High School diploma or equivalent.
• Excellent customer service and communication skills.
• Experience in sales.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours.

Responsibilities

• Provide exceptional customer service to members and guests
• Maintain a clean and organized work area
• Assist with membership sales and renewals
• Answer phones and respond to inquiries
• Lead nurturing and engagement
• Assist with marketing and promotional activities
• Other duties as assigned

Skills

Sales experience

Customer service

Communication skills

Team player

Professionalism

Flexible hours

Education

High School diploma or equivalent

Job description

IBA Fitness Management is seeking a highly motivated Front Desk Staff member to welcome members and guests, answer phones, process memberships, and support daily gym operations with a positive, service‑driven attitude.

The ideal candidate will have sales experience, excellent communication, a professional demeanor, and the stamina to handle flexible hours in a fast paced fitness environment. A team player mindset is essential.