Gym Club Manager: Lead Team, Service & Operations

pf-mortensengroup; Edina (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Vision insurance

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness in Edina, MN is seeking a Club Manager to oversee gym operations, ensure a positive member experience, and drive the club's financial success.

This role leads front desk activities, recruitment and training, coaching staff, coordinating schedules, managing promotions, and maintaining a professional image.

You will open/close the club, oversee inventory, and uphold company policies while delivering outstanding customer service.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure a great customer experience.
• Manage front desk tasks: greeting members, tours, service issues.
• Provide support for staff and club members.
• Maintain a positive club image.
• Coach and counsel performance to meet standards.
• Open/close the gym on time.
• Train staff on current marketing promotions.
• Complete onboarding in Paycom for new hires.
• Ensure club is open and staffed during all hours.
• Ensure policy compliance by staff and team.
• Order supplies and track inventory.

Skills

Customer service

Communication

Leadership

Organizational skills

Basic computer proficiency

Job description

Planet Fitness in Edina, MN is seeking a Club Manager to oversee gym operations, ensure a positive member experience, and drive the club's financial success.

This role leads front desk activities, recruitment and training, coaching staff, coordinating schedules, managing promotions, and maintaining a professional image.

You will open/close the club, oversee inventory, and uphold company policies while delivering outstanding customer service.