Gym Club Manager: Lead Team & Member Experience

Planet Fitness - PF Baseline Fitness; Brainerd (MN); Presencial; USD 55.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Training & development

Competitive salary

Descripción de la vacante

Planet Fitness - PF Baseline Fitness is seeking a General Manager to oversee gym operations and drive a positive member experience while ensuring the club's financial success. You will lead the team, manage onboarding, and uphold company standards across all front desk and member services.

The role requires hands-on supervision, scheduling, and adherence to policies, with a focus on service quality, inventory, and staff development to support growth and member satisfaction.

Formación

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilidades

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure a great customer experience.
• Front desk tasks: greeting members, tours, and addressing service questions.
• Support for team members and club members.
• Create and maintain a positive club image.

Conocimientos

Honesty & good work ethic

Customer service

Leadership

Communication

Organizational skills

Basic computer proficiency

Descripción del empleo

Planet Fitness - PF Baseline Fitness is seeking a General Manager to oversee gym operations and drive a positive member experience while ensuring the club's financial success. You will lead the team, manage onboarding, and uphold company standards across all front desk and member services.

The role requires hands-on supervision, scheduling, and adherence to policies, with a focus on service quality, inventory, and staff development to support growth and member satisfaction.