Gym Club Manager — Lead Team & Member Experience

ComForCare Home Care (Raleigh, NC); Apple Valley (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Advancement opportunities

Free membership for self and one guest

Job summary

Planet Fitness Baseline Fitness is seeking a Club Manager to oversee daily gym operations, ensuring a positive member experience and financial success.

You will recruit and supervise staff, manage front desk tasks, greet members, give gym tours and resolve service issues, while upholding a welcoming, safe environment for all.

Ideal candidates have at least 1 year of managerial experience, strong customer service and leadership skills, and basic computer proficiency.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Member service oversight ensuring great customer service at all times.
• Front desk duties: greeting members, gym tours, addressing service issues.
• Provide support for team members and club members.
• Create and maintain a positive image for the club.
• Coach and counsel performance to meet company standards.
• Ensure opening/closing of the gym.
• Ensure staff are trained on marketing promotions.
• Complete onboarding for new hires in Paycom.
• Club open and staffed during all business hours.
• Ensure compliance with company policies and procedures.
• Order supplies and track inventory.

Skills

Customer service

Communication

Leadership

Basic computer skills

managerial experience

Job description

Planet Fitness Baseline Fitness is seeking a Club Manager to oversee daily gym operations, ensuring a positive member experience and financial success.

You will recruit and supervise staff, manage front desk tasks, greet members, give gym tours and resolve service issues, while upholding a welcoming, safe environment for all.

Ideal candidates have at least 1 year of managerial experience, strong customer service and leadership skills, and basic computer proficiency.