Gym Assistant GM: Sales & Member Experience Lead

EōS Fitness; Spring Valley (NV); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Free gym membership for you and a plus

Daily pay available

401(k) with company match

Professional development opportunities

Job summary

EōS Fitness is seeking an Assistant General Manager in Nevada to lead the Sales team, coach staff, and drive membership growth. You will connect with prospective members, guide their membership journey, and support daily gym operations under the General Manager's direction.

The role emphasizes targets, guest satisfaction, and team development, with flexible duties and opportunities to contribute across front-line and administrative tasks.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Ensure sales targets are met by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects.
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervise the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
• Ensure high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In emergencies or disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates.

Job description

EōS Fitness is seeking an Assistant General Manager in Nevada to lead the Sales team, coach staff, and drive membership growth. You will connect with prospective members, guide their membership journey, and support daily gym operations under the General Manager's direction.

The role emphasizes targets, guest satisfaction, and team development, with flexible duties and opportunities to contribute across front-line and administrative tasks.