Guy Fieri's Foxwoods Kitchen + Bar - Host

CardVault by Tom Brady; Mashantucket (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

Big Night Entertainment Group in Mashantucket, CT is seeking a Restaurant Host to greet guests, manage reservations and seating, and promote the group\'s venues. You will work with servers, bartenders and management to ensure a smooth flow during busy hours.

The role requires a friendly demeanor, strong communication, and weekend availability, with a focus on guest satisfaction, maintaining a clean work area, and building guest loyalty across our venues such as Grace by Nia Foxwoods and Scorpion

Qualifications

• This job requires strong guest service skills and the ability to interact professionally with customers and staff.
• Must be able to communicate clearly and work well in a team.
• Weekend availability is required for this role.
• Maintain a neat, professional appearance at all times.
• Proven ability to engage guests warmly and promote venues.

Responsibilities

• Greet guests with a welcoming smile and provide fast, friendly service.
• Manage reservations and waitlists, offering estimated wait times.
• Assign and escort guests to their tables.
• Monitor guest consumption of alcohol and intervene as needed.
• Promote Big Night Entertainment Group positively.
• Collaborate with hosts, servers, bartenders, support and management.
• Remember guest names and personalize service.
• Build guest loyalty and maintain a clean, stocked work area.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Weekend availability

Professional appearance

Job description

Brief Description

As a Restaurant Host, a typical day might include the following:

• Greeting guests with a welcoming smile and providing them with fast, friendly service
• Managing reservations and waitlists, offering estimated wait times
• Assigning and escorting guests to their tables
• Monitoring guest consumption of alcohol and intervening when needed according to company guidelines
• Promoting Big Night Entertainment Group in a positive and professional manner
• Working well with others as you will be working with other hosts, servers, bartenders, support and management
• Remembering guest’s names and utilizing them when appropriate
• Building guest loyalty
• Maintaining a clean and stocked work area
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• At least 1 year previous hosting experience in a fast-paced bar/restaurant
• A neat and professional appearance
• Ability to communicate effectively and accurately with customers, the public and co-workers
• Ability to demonstrate teamwork with other staff members
• Must have weekend availability
• Must have a friendly and welcoming demeanor, as well as strong communication and interpersonal skills

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical office hours will be customary including evenings, weekends, and holidays. Weekend availability is must and is a current requirement of the role

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Grace by Nia Foxwoods and Scorpion Bar. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Native Americans receive preference in accordance with Tribal Laws. All Native American applicants who wish to receive preference in hiring are required to self-report when filling out their application: http://www.mptnlaw.com/MERO/RightsNotice.pdf