Grace by Nia Seaport - Support Staff

Big Night Entertainment Group; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Big Night Entertainment Group in Boston seeks friendly Support Staff (Food Runner, Busser) to join our fast-paced hospitality team. You will greet guests, assist servers, transport dishes, refill water, and help maintain a clean, well-stocked dining area to ensure guests have a smooth dining experience.

Ideal candidates have at least one year in a busy bar/restaurant, a neat appearance, strong communication, and a team-oriented mindset.

Qualifications

• At least 1 year previous experience in a fast-paced bar/restaurant.
• A neat and professional appearance.
• Ability to communicate effectively with customers and staff.
• Ability to demonstrate teamwork with other staff members.
• Strong work ethic.

Responsibilities

• Greet guests with a welcoming smile and provide fast, friendly service.
• Transport food from kitchen to tables accurately.
• Assist servers in all aspects of the guest experience.
• Clear and reset tables in a timely manner.
• Monitor guest alcohol consumption and intervene when needed.
• Maintain a clean and stocked work area.
• Work well with servers, bartenders, hosts, and management.

Skills

Teamwork

Communication

Professional appearance

Strong work ethic

Experience in fast-paced environment

Job description

Brief Description

As Support Staff (Food Runner, Busser), a typical day might include the following:

• Greeting guests with a welcoming smile and providing them with fast, friendly service
• Filling water glasses and providing guests with all required utensils and tableware
• Accurately transporting food from the kitchen to the correct table and guest
• Assisting servers in all aspect of the guest experience
• Clearing and resetting tables in a timely manner
• Assisting guests regarding menu items in an informative and helpful way
• Monitoring guest consumption of alcohol and intervening when needed according to company guidelines
• Promoting Big Night Entertainment Group in a positive and professional manner
• Working well with others as you will be working with other support, servers, bartenders, hosts and management
• Maintaining a clean and stocked work area
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• At least 1 year previous experience in a fast-paced bar/restaurant
• A neat and professional appearance
• Ability to communicate effectively and accurately with customers, the public and co-workers
• Ability to demonstrate teamwork with other staff members
• Strong work ethic

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical office hours will be customary including evenings, weekends, and holidays

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Scorpion Bar Boston, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.