Guitar Repair Technician (Luthier) - Craft & Customer Focus

Guitar Center Inc.; San Jose (CA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Tuition reimbursement

Employee discount

Job summary

Guitar Center in San Jose, CA is looking for a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory with quality craftsmanship and a strong customer experience.

The role emphasizes customer focus, initiative, and product knowledge of Guitar Center offerings, with opportunities to advance through GC certification and a robust benefits package including medical, dental, vision, 401K with company match, and tuition

Qualifications

• Experience repairing guitars and servicing instruments.
• Strong customer service mindset is essential.
• Ability to identify opportunities and act independently.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer service

Guitar repair

Initiative

Sales basics

Training ability

Job description

Guitar Center in San Jose, CA is looking for a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory with quality craftsmanship and a strong customer experience.

The role emphasizes customer focus, initiative, and product knowledge of Guitar Center offerings, with opportunities to advance through GC certification and a robust benefits package including medical, dental, vision, 401K with company match, and tuition