Guitar Repair Technician | Luthier & Customer-Focused Craft

The Guitar Center Company; Lake Forest (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Employee discount

Tuition reimbursement

Job summary

Guitar Center in California (Lake Forest) is seeking a Repair Technician to service customer-owned instruments and help maintain store gear, delivering quality craftsmanship and friendly service.

You will interact with customers, complete warranty repairs, and work toward GC certification and selling skills; strong guitar knowledge preferred; benefits include medical, dental, 401K, and employee discount.

Qualifications

• Customer-focused with strong communication and listening skills.
• Ability to identify opportunities and resolve issues proactively.
• Willingness to complete Guitar Center certification program.

Responsibilities

• Interact with customers, ensuring a positive experience.
• Service customer-owned instruments with high craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.

Skills

Guitar repair

Customer service

Warranty repair

Job description

Guitar Center in California (Lake Forest) is seeking a Repair Technician to service customer-owned instruments and help maintain store gear, delivering quality craftsmanship and friendly service.

You will interact with customers, complete warranty repairs, and work toward GC certification and selling skills; strong guitar knowledge preferred; benefits include medical, dental, 401K, and employee discount.