Guitar Repair Tech (Luthier) — Craft & Customer Care

Guitar Center Stores, Inc.; Cedar Rapids (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Guitar Center Stores, Inc. is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory.

You will interact with customers to deliver a high level of craftsmanship and a positive experience, complete warranty work, and support other store operations as needed. Prior guitar repair knowledge is required; training of staff may be involved.

Qualifications

• Customer-focused service approach.
• Ability to operate store operations and assist in inventory maintenance.
• Basic guitar repair knowledge and willingness to learn.

Responsibilities

• Interact with customers, ensuring a positive experience.
• Service customer-owned instruments with craftsmanship.
• Maintain store-owned gear as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer service

Guitar repair

Communication

Initiative

Job description

Guitar Center Stores, Inc. is seeking a Repair Technician (Guitar) to provide maintenance and repair services on customer-owned instruments and assist in maintaining store inventory.

You will interact with customers to deliver a high level of craftsmanship and a positive experience, complete warranty work, and support other store operations as needed. Prior guitar repair knowledge is required; training of staff may be involved.