Guitar Repair Tech & Luthier — Craft, Repair, Customer Care

Guitar Center Stores, Inc.; Amarillo (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Guitar Center Stores, Inc. seeks a Repair Tech (Guitar) to service customer-owned instruments with craftsmanship and assist in store maintenance. The role emphasizes customer experience, quality repairs, and ongoing product knowledge for store inventory.

The position supports growth through a GC certification program, with opportunities to learn, train others, and contribute to sales through expert service and performance.

Qualifications

• Customer-focused approach with ability to deliver a positive experience.
• Ability to identify opportunities and take proactive action.
• Willingness to complete GC certification to learn products and sales techniques.
• Ability to train others and communicate techniques effectively.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer focus

Initiative

Selling

Training

Job description

Guitar Center Stores, Inc. seeks a Repair Tech (Guitar) to service customer-owned instruments with craftsmanship and assist in store maintenance. The role emphasizes customer experience, quality repairs, and ongoing product knowledge for store inventory.

The position supports growth through a GC certification program, with opportunities to learn, train others, and contribute to sales through expert service and performance.