Guitar Repair Tech: Craft, Customer Care & Growth

The Guitar Center Company; Dublin (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

The Guitar Center Company is seeking a Repair Technician to provide repair services for customer-owned instruments and assist with store inventory maintenance. You will interact with customers to deliver a high-quality service and perform warranty repairs as needed, while continually building business through excellent craftsmanship.

You will contribute to a positive shopping environment, understand product knowledge, and participate in GC certification and training to advance skills.

Qualifications

• Skilled understanding of repairing Guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer service

Sales knowledge

Communication

Job description

The Guitar Center Company is seeking a Repair Technician to provide repair services for customer-owned instruments and assist with store inventory maintenance. You will interact with customers to deliver a high-quality service and perform warranty repairs as needed, while continually building business through excellent craftsmanship.

You will contribute to a positive shopping environment, understand product knowledge, and participate in GC certification and training to advance skills.