Guitar Repair Specialist — Craft, Connect, Create

Guitar Center Inc.; Richardson (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Guitar Center Inc. is seeking a Repair Technician to service customer-owned instruments with craftsmanship and to assist in maintaining store gear. You will engage customers to ensure a positive experience and participate in warranty repairs and training as part of the GC program.

The role emphasizes customer care, product knowledge, and team collaboration. Ideal candidates will show initiative, build product knowledge, and contribute to sales through excellent service, all while upholding GC’s

Qualifications

• Experience repairing guitars.
• Ability to service customer-owned instruments.
• Familiarity with store repair workflow.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer focus

Initiative

Sales techniques

Training

Tools

Guitar repair tools

Job description

Guitar Center Inc. is seeking a Repair Technician to service customer-owned instruments with craftsmanship and to assist in maintaining store gear. You will engage customers to ensure a positive experience and participate in warranty repairs and training as part of the GC program.

The role emphasizes customer care, product knowledge, and team collaboration. Ideal candidates will show initiative, build product knowledge, and contribute to sales through excellent service, all while upholding GC’s