Guitar Repair Technician: Craftsmanship & Customer Care

Guitar Center Inc.; Arlington Heights (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plus company match

Mental health support

Paid sick time

Paid vacation time

Employee discount program

Tuition reimbursement

Job summary

Guitar Center Inc. is seeking a Repair Technician (Guitar) to maintain and repair customer-owned instruments and assist with store inventory. You will deliver high quality workmanship and help customers with repair needs.

In this role you will interact with customers to provide a positive experience, perform warranty repairs, and keep store gear in good condition. The position emphasizes craftsmanship, product knowledge, and ongoing learning through GC certification programs.

Qualifications

• Skilled understanding of repairing guitars.
• Foundational product knowledge on Guitar Center products.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Guitar repair

Customer service

Job description

Guitar Center Inc. is seeking a Repair Technician (Guitar) to maintain and repair customer-owned instruments and assist with store inventory. You will deliver high quality workmanship and help customers with repair needs.

In this role you will interact with customers to provide a positive experience, perform warranty repairs, and keep store gear in good condition. The position emphasizes craftsmanship, product knowledge, and ongoing learning through GC certification programs.