Guitar Repair Technician — Craft & Customer Care

Music & Arts; Chicago (IL); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K plus company match

mental health support

paid sick/holiday/vacation time

employee discount program

tuition reimbursement options

Job summary

Guitar Center is seeking a Repair Tech (Guitar) to perform maintenance and repair services on customer-owned instruments and assist in store inventory maintenance, delivering high-quality craftsmanship and a strong customer experience.

The role emphasizes customer focus, initiative, sales through GC certification, and training others; benefits include medical, dental, vision, 401K with company match, mental health support, paid time off, employee discount, and tuition reimbursement.

Qualifications

• Skilled understanding of repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center is seeking a Repair Tech (Guitar) to perform maintenance and repair services on customer-owned instruments and assist in store inventory maintenance, delivering high-quality craftsmanship and a strong customer experience.

The role emphasizes customer focus, initiative, sales through GC certification, and training others; benefits include medical, dental, vision, 401K with company match, mental health support, paid time off, employee discount, and tuition reimbursement.