Guitar Repair Technician — Craft, Connect, Grow

Guitar Center Inc.; Conshohocken (Montgomery County); On-site; USD 22,000 - 33,000; Full time

Job summary

Guitar Center Inc. is seeking a Repair Technician to perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory. You will contribute to a high standard of craftsmanship while delivering excellent customer experiences in our store environment.

The role emphasizes customer focus, initiative, and ongoing product knowledge development through GC certification programs, with opportunities to grow in a fast-paced music retail setting.

Qualifications

• Skilled understanding of repairing guitars.
• Foundational product knowledge on Guitar Center products.
• Ability to interact with customers and provide quality service.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer service

Communication

Initiative

Selling

Training

Tools

Guitar repair tools

Job description

Guitar Center Inc. is seeking a Repair Technician to perform maintenance and repair on customer-owned instruments and assist in maintaining store inventory. You will contribute to a high standard of craftsmanship while delivering excellent customer experiences in our store environment.

The role emphasizes customer focus, initiative, and ongoing product knowledge development through GC certification programs, with opportunities to grow in a fast-paced music retail setting.