Guitar Repair Technician — Craft, Customer Care & Growth

Guitar Center Inc.; Rancho Cucamonga (CA); Hybrid; USD 22,000 - 34,000; Full time

Benefits offered by this job

gig leave

Medical

Dental

Vision

401K plus company match

mental health support

paid sick/holiday/vacation time

employee discount program

tuition reimbursement options

Job summary

Guitar Center Inc. is hiring a Repair Tech (Guitar) to provide maintenance and repair services for customer-owned instruments and assist in store inventory.

The role emphasizes customer experience, craftsmanship, and ongoing product knowledge through certification programs. The position includes opportunities to repair, service gear, and participate in warranty work while delivering great service to our customers.

Qualifications

• Skilled understanding of repairing guitars.
• Foundational knowledge of Guitar Center product line is a plus.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Guitar repair

Customer service

Craftsmanship

Tools

Guitar repair tools

Job description

Guitar Center Inc. is hiring a Repair Tech (Guitar) to provide maintenance and repair services for customer-owned instruments and assist in store inventory.

The role emphasizes customer experience, craftsmanship, and ongoing product knowledge through certification programs. The position includes opportunities to repair, service gear, and participate in warranty work while delivering great service to our customers.