Guestroom Services Supervisor

Destination by Hyatt; Chapel Hill (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

The Carolina Inn in Chapel Hill is seeking a Housekeeping Supervisor to lead daily housekeeping operations, inspect guest rooms, and coach team members. The role requires strong communication, attention to detail, and the ability to manage priorities in a fast-paced hotel environment.

You will ensure brand standards, handle guest requests promptly, and collaborate with supervisors to maintain a safe, clean, and welcoming property.

Qualifications

• Minimum 1 year hotel experience
• Excellent communication skills
• Prior supervisory experience preferred

Responsibilities

• Inspect guest rooms and public areas to ensure Hyatt brand standards.
• Replace linens, restock amenities, and ensure rooms are ready for guest arrival.
• Respond promptly to guest requests and report issues.
• Maintain safety, sanitation, and hygiene procedures.
• Collaborate with supervisors and team to support daily operations.
• Maintain a positive, guest-focused attitude.

Skills

Housekeeping experience

Attention to detail

Communication skills

Punctuality

Job description

The Carolina Inn in Chapel Hill is seeking a Housekeeping Supervisor to lead daily housekeeping operations, inspect guest rooms, and coach team members. The role requires strong communication, attention to detail, and the ability to manage priorities in a fast-paced hotel environment.

You will ensure brand standards, handle guest requests promptly, and collaborate with supervisors to maintain a safe, clean, and welcoming property.