Guestroom Experience Specialist

Highgate; Scarborough (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer matching

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate Hotels is seeking a Room Attendant at Residence Inn Portland/Scarborough to maintain clean, welcoming guestrooms and provide attentive guest service. The role requires the ability to lift and move items, stand for long periods, and communicate effectively with guests and team members.

This full-time position offers a comprehensive benefits package and opportunities to contribute to a standards-driven hospitality operation in Scarborough, ME.

Qualifications

• High School diploma or equivalent.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently.
• Ability to stand during entire shift.
• Ability to communicate effectively with guests and coworkers.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report missing items from room to Housekeeping Supervisor/Manager.
• Report maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle Lost and Found items according to standards.
• Ensure overall guest satisfaction.

Skills

Physical stamina

Communication skills

Stands for full shift

Strong service orientation

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a Room Attendant at Residence Inn Portland/Scarborough to maintain clean, welcoming guestrooms and provide attentive guest service. The role requires the ability to lift and move items, stand for long periods, and communicate effectively with guests and team members.

This full-time position offers a comprehensive benefits package and opportunities to contribute to a standards-driven hospitality operation in Scarborough, ME.