Guestroom Experience Specialist

DoubleTree by Hilton- Nashville Downtown; Nashville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Hotel discounts

Paid time off

401K

Job summary

DoubleTree Nashville Downtown in Nashville, TN seeks a dedicated Housekeeping Attendant to deliver outstanding guest services and maintain a home-away-from-home atmosphere. You will work as a vital member of our Housekeeping team, ensuring rooms meet our high standards.

The role emphasizes timely cleaning, attention to detail, and guest satisfaction, with the chance to grow within SPIRE Hospitality’s portfolio.

Qualifications

• Provide exceptional service to guests with genuine engagement.
• Achieve guest satisfaction and maintain a home-away-from-home atmosphere.
• Able to lift up to 50 lbs and perform cleaning tasks.

Responsibilities

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Job description

DoubleTree Nashville Downtown in Nashville, TN seeks a dedicated Housekeeping Attendant to deliver outstanding guest services and maintain a home-away-from-home atmosphere. You will work as a vital member of our Housekeeping team, ensuring rooms meet our high standards.

The role emphasizes timely cleaning, attention to detail, and guest satisfaction, with the chance to grow within SPIRE Hospitality’s portfolio.