Guest-Focused Room Attendant | Earned Wage Access

Spire Hospitality LLC; Nashville (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid time off

Hotel discounts

Job summary

Spire Hospitality, LLC operates the DoubleTree by Hilton Nashville Downtown and seeks a Guest Services oriented Housekeeping team member. You will deliver exceptional guest service, maintain cleanliness, and support a home-away-from-home atmosphere for guests in a bustling downtown hotel.

Responsibilities include stocking carts, cleaning rooms to high standards, and promptly reporting supply needs or equipment issues to ensure smooth operations and guest satisfaction.

Qualifications

• High school diploma or its equivalent.
• Ability to lift up to 50 lbs.
• Ability to push/pull carts up to 100 lbs.

Responsibilities

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Skills

Guest service orientation

Team player

Education

High school diploma or its equivalent

Job description

Spire Hospitality, LLC operates the DoubleTree by Hilton Nashville Downtown and seeks a Guest Services oriented Housekeeping team member. You will deliver exceptional guest service, maintain cleanliness, and support a home-away-from-home atmosphere for guests in a bustling downtown hotel.

Responsibilities include stocking carts, cleaning rooms to high standards, and promptly reporting supply needs or equipment issues to ensure smooth operations and guest satisfaction.