Hospitality Housekeeper — Sparkling Guest Rooms

mcrhotels.com; Smyrna (TN); Sur place; USD 25 000 - 38 000; Plein temps

Résumé du poste

Home2/Tru by Hilton - Nashville Smyrna is seeking a dedicated Housekeeper to maintain clean guest rooms, hallways and public spaces. You will stock supplies, assist with laundry, and help ensure a welcoming, safe environment for guests.

A positive attitude, reliability and the ability to follow guidelines are essential, along with flexibility to work varied shifts, including evenings and weekends.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsabilités

• Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.
• Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.

Connaissances

Guest service

Communication

Can-do attitude

Follow guidelines

Pace & pressure handling

Listening & conflict resolution

Schedule flexibility

Clock-in/clock-out discipline

Breaks management

Call-outs management

Description du poste

Home2/Tru by Hilton - Nashville Smyrna is seeking a dedicated Housekeeper to maintain clean guest rooms, hallways and public spaces. You will stock supplies, assist with laundry, and help ensure a welcoming, safe environment for guests.

A positive attitude, reliability and the ability to follow guidelines are essential, along with flexibility to work varied shifts, including evenings and weekends.