Guestroom Attendant: Pristine Rooms & Service

Highgate; New York (NY); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer-m

Paid holidays

Job summary

Highgate Hotels in New York is seeking a Room Attendant to maintain clean and attractive guestrooms while delivering attentive, courteous service to all guests.

You will thoroughly clean guestrooms, restock supplies, report maintenance needs, and ensure guest satisfaction. This role requires physical stamina, the ability to lift up to 50 pounds, and clear, friendly communication with team members and guests.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Shift endurance

High school diploma

Education

High School diploma or equivalent

Job description

Highgate Hotels in New York is seeking a Room Attendant to maintain clean and attractive guestrooms while delivering attentive, courteous service to all guests.

You will thoroughly clean guestrooms, restock supplies, report maintenance needs, and ensure guest satisfaction. This role requires physical stamina, the ability to lift up to 50 pounds, and clear, friendly communication with team members and guests.